OmniTek Solutions ("OmniTek", "we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or use our products and services.

By using our website, you agree to the practices described in this Privacy Policy.

OmniTek Solutions designs, manufactures and supplies professional products and solutions for pressure washing, industrial cleaning, automotive detailing and related industries.

If you have any questions regarding this Privacy Policy, you can contact us via the details provided on our website.

We may collect the following information:

• Name
• Company name
• Email address
• Telephone number
• Billing address
• Delivery address

If you create an account, we may collect:

• Username
• Password (encrypted)
• Order history
• Wishlist
• Saved addresses

Payments are processed securely through trusted third-party payment providers.

OmniTek Solutions does not store full debit or credit card details.

When you visit our website we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Time spent on the website
• Referring website
• Cookies and similar technologies

We use your information to:

• Process orders
• Deliver products
• Respond to enquiries
• Provide customer support
• Send order confirmations
• Improve our products and website
• Prevent fraud
• Meet legal obligations
• Send marketing communications where you have opted in

If you subscribe to our newsletter or promotional emails, we may send information about:

• New product launches
• Special offers
• Product updates
• Industry news
• Promotions

You can unsubscribe at any time by clicking the unsubscribe link in any marketing email.

Our website uses cookies to improve your browsing experience.

Cookies help us:

• Keep your shopping basket active
• Remember preferences
• Improve website performance
• Analyse visitor behaviour
• Measure marketing performance

You can disable cookies through your browser settings, although some parts of the website may not function correctly.

We do not sell your personal information.

We may share information with trusted third parties including:

• Payment providers
• Delivery companies
• Website hosting providers
• IT service providers
• Analytics providers
• Marketing service providers
• Legal or regulatory authorities where required by law

All third parties are required to protect your information.

We take appropriate technical and organisational measures to protect your information, including:

• Secure SSL encryption
• Password protection
• Secure servers
• Restricted staff access
• Regular security updates

While no online system is completely secure, we work hard to safeguard your information.

We keep your information only for as long as necessary to:

• Complete your orders
• Provide customer support
• Meet accounting and legal requirements
• Resolve disputes
• Enforce our agreements

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your information
• Restrict processing
• Object to processing
• Withdraw marketing consent
• Request a copy of your data
• Lodge a complaint with your local data protection authority

Our website is not intended for children under the age of 16.

We do not knowingly collect personal information from children.

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

Some service providers may process information outside the United Kingdom.

Where this occurs, appropriate safeguards are implemented to ensure your data remains protected in accordance with applicable data protection laws.

We may update this Privacy Policy from time to time.

Any changes will be published on this page together with the revised effective date.

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact OmniTek Solutions using the contact details published on our website.

OmniTek Solutions is committed to complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy legislation.

We process personal information fairly, lawfully and transparently, and only where there is a valid legal basis to do so.

Last Updated: 19 July 2026